Terms and Conditions

Effective Date: 16/01/2025

Welcome to House of Docs (“we,” “our,” or “us”). By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our services. If you do not agree to these terms, you must refrain from using our website or services.

1. Scope of Services

House of Docs provides healthcare services, including but not limited to:

• Doctor home visits.
• Lab testing and diagnostic services.
• Pharmacy delivery.
• Subscription-based healthcare plans.

Our services are designed for informational and non-emergency purposes. For medical emergencies, please contact local emergency services immediately.

2. Eligibility

By using our services, you confirm that:

• You are at least 18 years old.
• All information you provide is accurate and complete.
• You have the authority to consent to medical care for yourself or others under your care.

3. User Responsibilities

As a user, you agree to:

• Use our services only for lawful purposes.
• Provide accurate and up-to-date information.
• Follow all applicable laws and regulations related to healthcare and data privacy.
• Refrain from using our services to harm, harass, or disrupt others.

4. Booking and Payments

a. Appointments

• All appointments are subject to availability.
• You must provide accurate information when booking services.

b. Payments

• Payments must be made in advance for most services unless otherwise specified.
• We accept payment through approved methods listed on our website.
• Fees are non-refundable except as outlined in our Cancellation Policy.

5. Cancellation and Refund Policy

a. Cancellations

• You may cancel an appointment by providing at least [Insert Hours] hours' notice.
• Cancellations made within the specified time frame will be eligible for a refund or rescheduling.

b. Refunds

• Refunds will be processed within [Insert Days] business days.
• Refunds are subject to applicable fees and terms.

6. Privacy and Data Protection

We value your privacy and handle your personal and health information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.

7. Prohibited Activities

You may not:

• Attempt to interfere with the functionality of our website or services.
• Use our services for fraudulent, illegal, or malicious purposes.
• Access or collect data from our website using automated methods without our prior consent.

8. Limitation of Liability

To the fullest extent permitted by law, House of Docs and its affiliates are not liable for any:

• Direct, indirect, incidental, or consequential damages arising from your use of our services.
• Delays, interruptions, or failures beyond our reasonable control.

9. Intellectual Property

All content, logos, and trademarks on our website are the property of House of Docs or its licensors. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

10. Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will be effective upon posting on our website. Your continued use of our services constitutes acceptance of the updated terms.

11. Governing Law

These Terms and Conditions are governed by the laws of [Insert Jurisdiction], without regard to its conflict of law principles. Any disputes will be subject to the exclusive jurisdiction of the courts in [Insert Location].

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Thank you for choosing House of Docs for your healthcare needs.